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Frequently Asked Questions
How do I cancel my Donamatrix On Demand Subscription
To cancel a D.O.D Subscription plan log into the site.
Once logged in, click "My Bookings" tab
Click "My Subscription"
Cancel Active Subscription
How do I cancel my (VIMEO) D.O.D Subscription
To access VIMEO click the link at the bottom of this page. Cancellations can onlyMu be done from a desktop view. (1) Log into Vimeo account from Vimeo Menu (upper left corner) or click “Subscribe” (2) After accessing D.O.D Subscription page, click “Settings” (second section) (3) After accessing Settings Page, click “Unsubscribe” (4) Once successfully unsubscribed, a pop up box will appear indicating “Settings are Saved”
Can’t Cancel Contact Customer Service
Email: support@vimeo.com
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